National Highways has come to the defense of smart motorways amidst concerns regarding the reliability of safety technology, asserting that they remain among the safest road networks. Despite this assertion, recent revelations from Panorama unveiled numerous incidents where critical safety equipment malfunctioned, resulting in vehicles stranded amidst fast-flowing traffic.
While acknowledging these concerns, National Highways’ Operational Control Director, Andrew Page-Dove, emphasized the agency’s commitment to enhancing safety measures and instilling confidence among motorists utilizing smart motorways. Page-Dove highlighted ongoing efforts to bolster emergency areas, conduct educational campaigns, and fortify operational technology systems to bridge the gap between public perception and safety statistics.
However, scrutiny surrounding smart motorways has intensified following a series of technical failures highlighted by the Office of Rail and Road (ORR). Instances of radar-based technology failures, prolonged outages of signs and signals, and software glitches have underscored systemic issues within the smart motorway infrastructure, prompting calls for an urgent and impartial review.
Kira Summers, a senior lecturer in computing and digital technology at Birmingham City University, emphasized the need for immediate action to address these concerns and ensure the safety of motorists and highway workers. She urged for a thorough review of the technology and equipment utilized on smart motorways before any further rollout, emphasizing the paramount importance of safeguarding lives on England’s roads.



